Privacy and cookies

Privacy statement

Your privacy is very important to us. We therefore process and secure your personal data carefully. We handle your (personal) data with care and adhere to the relevant laws and regulations. In this privacy statement, we explain which personal data we process and the purposes for which you can provide us with your personal data.

 

The purpose of personal data collection and processing

 

Personal data may be provided to us in order to record data relevant to your order.

When you order something, we ask for your first and last name, your address, telephone number and email address. With this data we can:

●      Ensure that your order is delivered to the right address;

●      Determine how you want to pay;

●      Determine whether the payment has been successful.

 

The security of your personal data

For the security of your personal data, specific privacy requirements apply to our employees. They all have to sign for confidentiality and to confirm that they have read the privacy statement and the data breach clause.

The security of your personal data in the provision of services is further ensured on a 'need to know' basis and access to your personal data is granted only to those persons who are actually working on your request.

 

Employees are also obliged to report any loss of personal data (a data breach) as soon as possible.

Both your written and digital personal data are secured in accordance with the minimum legal requirements. We do not keep orders with your personal data for longer than 5 years.

 

When personal data is no longer needed, your personal data will be destroyed or returned.

 

Your rights under the GDPR (General Data Protection Regulation)

 

Use the "data subject rights form" to exercise your rights as a data subject under the GDPR. You have the following rights under the GDPR:

-       right to access to your personal data;

-       right to deletion;

-       right to correction or limited use of the collected and processed data;

-       right to data portability.

 

We will process your requests within the statutory time limits and apply the legal options to either grant or deny your request(s). If we reject your request, we will give reasons for doing so.

 

Would you like to know exactly what data we have stored, or have your data amended or deleted from our database? Please send an email to info@vliegengordijnenexpert.nl to request the 'data subject rights form' and/or any other information.

 

Visiting our website or online store

 

When these web pages are visited, the following data are automatically stored and processed in a protocol for the purpose of delivering the service: Date and time that the page is requested, URL of the request, browser used (user agent), success or failure of the request (request status), size of data received and transmitted, runtime.

 

This data must be processed for technical reasons in order to make the service available; the data may also be used to compile internal system and usage statistics. However, this does not include data that can be traced back to specific individuals. Pseudonyms are used for statistics which are compiled for the purpose of adapting the website to user requirements.

 

Temporary cookies are used when visiting these web pages. Cookies are stored in your browser to increase the quality of the service. The cookies used are known as "session cookies" and they automatically expire after the browser is closed and are deleted according to the browser settings. You can prevent the use of cookies in general by setting this in your browser. This may limit the functionality of the web pages though.